What is Emergency Medical Dispatch?
Emergency Medical Dispatch is used by communications staff to determine the type of medical emergency that is occurring, provides a list of questions for the call-taker to ask to determine the severity of the emergency and also provides pre-arrival instructions including scripted medical instructions for CPR, Childbirth and Obstructed Airway emergencies. EMD is the bridge for the caller between the time they initially dial 9-1-1 until the arrival of responding units.

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1. Can hearing-impaired people use 9-1-1?
2. Can I use my cellular phone to call 9-1-1?
3. What about 9-1-1 calls from businesses?
4. What about VoIP phones and 911?
5. What happens if I dial 9-1-1 by mistake?
6. What if a caller does not speak English?
7. What is Emergency Medical Dispatch?
8. When I call 9-1-1, why am I transferred to another agency?